Privacy policy

Fi-Ness Interiors Ltd are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with any orders you may place through our website, over the telephone or via mail order. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain.

Collection of Information
To enable us to process your order(s) we will typically acquire information which includes your name, address, and e-mail and any telephone numbers. For orders being paid by credit or debit card we require all the details of the card owner as they are registered with your card issuer.  We undertake certain security checks on all orders to ensure the best possible fraud prevention we can.  We NEVER store any Credit or Debit card details.

Use and disclosure of Information
We use the information which you provide us to process your order.  Fi-Ness Interiors Ltd will never disclose the information to any third parties, or make any use of it, without your permission, unless we are required to do so by law in order to aid the investigation or prevention of crime.

Security
Fi-Ness Interiors Ltd is committed to protecting the security of your data.  We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.  For example, our website is run from dedicated servers and are not shared with any other company.  These servers are held in secure, managed locations with limited access that are located in controlled facilities.

Cookies
Cookies are text files, used by your computer’s browser, that store visitor session data.  Cookies, by themselves, do not identify an individual user.  Cookies are commonly used on the Internet and do not harm your system.  We currently use cookies on our website to track website visits and only anonymous data such as Country, and web browser is stored by us.  Fi-Ness Interiors Ltd do not store any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.  If you do not want us to use cookies you may be able to configure your browser not to accept them.  Please refer to your browser’s ‘help’ facility for further information.

Online Payment Service
We use the services of PayPal to administer our online payments, and as such we never store your credit/debit card information. The security of your credit card details is the responsibility of the payment service provider. For information on the privacy policy at PayPal please see the appropriate website at www.paypal.co.uk.

We also use Stripe to process credit and debit card payments directly on our website, this information is not held by us and the payment window is managed by Stripe. For information of their privacy policy please see their website at www.stripe.co.uk.